Five-Year Report Card

Enhanced Emergency Care
More People Covered
MoreProviders
Better Access
Expanded Mental Health Care
Simpler, Easier Enrollment

Download a high-quality PDF of the report card

Envisioning Central Texas as a model healthy community.

Our five-year report card
Five ways we’ve improved the health of Central Texas.

1 Enhanced Emergency Care

After five years of investments from Central Health and its partner, Seton Family of Hospitals, University Medical Center Brackenridge achieved Level 1 Trauma Center status, the highest possible rating.

2005
$1.6 million to expand medical ICU

2007
$1 million for equipment to support additional trauma services

2008
$3.5 million to double trauma capacity, renovate and expand the emergency department, develop emergency psychiatric care, increase perinatal rooms, and more

2009
$350,000 to expand reconstructive and plastic microsurgery unit

TOTAL CENTRAL HEALTH INVESTMENT SUPPORTING LEVEL 1 TRAUMA CENTER STATUS
$6.45 million

2 More People Covered

Increased funding, new partners and providers, and streamlined screening services have expanded enrollment in the Central Health Medical Assistance Program by nearly 80%.

MAP enrollment:

2004
8,000

2009
14,300

3 More Providers, Better Access

Central Health has expanded its primary, specialty and urgent care provider network. Additional providers, along with more locations and expanded hours, means more people can access the care they need when they need it.

Total primary care visits:

2005
177,418

2006
189,498

2007
201,439

2008
203,251

2009
221,655

4 Expanded Mental health Care

Beginning in 2005, Central Health spearheaded a collaborative stakeholder effort to tackle the issue of inadequate emergency psychiatric services. This collaboration has ensured a range of community psychiatric crisis services are now available, including inpatient beds, intensive outpatient care, mobile crisis outreach, expanded psychiatric emergency services, and new crisis respite care. Central Health leadership and funding totaling $5.2 million per year helps ensure individuals are getting the care they need.

Total Admissions: *

*Seton Shoal Creek Hospital and Austin Lakes Hospital with Central Health, Austin Travis County Integral Care and state crisis funding

2007
247

2008
606

2009
1,106

5 Simpler, Easier Enrollment

Central Health’s new screening services help people get the care they need faster and easier.

NEW SCREENING SERVICES

Virtual enrollment allows one-stop financial screening at provider locations.
More than 2,000 MAP members now re-enroll by mail every year.
A new customer service call center streamlines call handling and appointment scheduling for program applicants. The call center processed more than 30,000 calls in its first six months of operation.