April 24, 2020
(Austin) – In response to the coronavirus (COVID-19) pandemic, Central Health has launched an online application for the Medical Access Program (MAP) and MAP BASIC. Available now, Travis County residents can apply for health coverage from the safety of their homes at apply4map.net.
“Since March 1, MAP enrollment has been increasing and we want to make sure everyone has access to coverage, especially during a time like this. Adding an online application option will help ensure Travis County residents are able to apply for MAP and receive care,” Central Health Senior Director of Eligibility Services Kit Abney Spelce said.
Austin and Travis County issued stay-at-home orders on March 24. More people applied for MAP coverage in March than any prior month this fiscal year. There are currently more than 64,000 individuals enrolled in MAP and MAP BASIC, an 8% increase since March 1.
“Travis County residents with low income and who are uninsured can apply for MAP or MAP BASIC 24 hours a day, 7 days a week, online,” Kit Abney Spelce said. “Based on current patient population data, we understand many eligible applicants access the internet through a smartphone or other mobile device. Through this new process, applicants can answer questions, submit documents, and complete the entire eligibility process from the web browser on their mobile devices, or any internet-connected computer.”
Once the application is submitted, staff review it for any missing documentation and follow up with the applicant if necessary, process the application, and then mail an enrollment card and program information to the individual. There is no need for applicants to attend an in-person interview.
Residents not comfortable using an online application can still apply over the phone by calling 512-978-8130 between 8:00am-5:00pm, Monday-Friday. All MAP and MAP BASIC Members whose coverage expired as of March 15 or will expire between now and May 31 have been given automatic re-enrollment for an additional 90 days of coverage.
For more information about the automatic renewal process or to apply for health care services, call 512-978-8130.
