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Central Health

Travis County Hospital District

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Home > Clinical Services > For Providers

For Providers and Partners

This page is intended for health care providers only.  If you need health care services or want to apply for MAP call the Central Health Customer Service at 512.978.8130 Monday-Friday from 8am to 5pm.

Esta página está destinada exclusivamente para proveedores de atención médica. Si usted necesita servicios de atención médica o quiere solicitar su inscripción en MAP, por favor llame al Centro de llamadas de servicio al cliente de Central Health al 512.978.8130 de lunes a viernes de 8 am a 5 pm.

EpicCare link

Central Health uses EpicCare Link to provide easy and secure access to patient records, as well as a secure communication method between providers and our system, all on one platform. This allows providers to avoid communication by email or fax, facilitating coordination of care between providers and helping keep our patients’ information safer.

Providers include doctors, administrators, case managers, referrals staff, billers, long-term care facilities, correctional facilities, etc. Anyone who collaborates in patient care with Central Health could utilize EpicCare Link.

If you don’t have an EpicCare Link account, click here to get started.

Access EpicCare Link

MAP & MAP Basic providers and partners

Provider Portal

The provider portal provides access to review eligibility, claims, and authorizations.

Providers with contracted partners such as LSCC and People’s Community Clinic needing access to the provider self-service portal through VeritySource must complete the pre-registration form.

Access the portal

Notice

Seton/Ascension employees and their contracted providers use Chassis to verify eligibility.

Provider resources
  • Provider Handbook
    The handbook contains detailed information about services, policies and procedures, forms, and more.
  • MAP / MAP Basic Formulary
    The formulary is an online database. Mobile device users may experience issues due to the size, so tablets or desktop devices are recommended.
  • Claims & payment information
    Check or verify status, or get information on the online provider portals.
  • Provider network map
  • Enrollment & clinic utilization dashboard
  • Clinic locations

Contracted provider concerns/inquiries

Do not submit patient PHI on this form.

Click here if form is not displayed below.

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Notice: The Travis County Healthcare District d/b/a Central Health adopted a tax rate that will raise more taxes for maintenance and operations than last year’s tax rate. The tax rate will effectively be raised by 6.5 percent and will raise taxes for maintenance and operations on a $100,000 home by approximately $6.32 (six dollars and thirty-two cents).

Questions about MAP or MAP Basic:

512.978.8130

CommUnityCare:

512.978.9015

Sendero Health Plans:

844.800.4693

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1111 East Cesar Chavez St.
Austin, TX 78702
512.978.8000

Copyright © 2025 Central Health. All rights reserved.

Notice: The Travis County Healthcare District d/b/a Central Health adopted a tax rate that will raise more taxes for maintenance and operations than last year’s tax rate. The tax rate will effectively be raised by 6.5 percent and will raise taxes for maintenance and operations on a $100,000 home by approximately $6.32 (six dollars and thirty-two cents).

Copyright © 2025 Central Health. All Rights Reserved.