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Travis County Hospital District

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Home  >  Membership Renewal

Renewing Your MAP or MAP Basic Card

Renew your membership card before it expires so you always have coverage.

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      (external link)
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Keeping your coverage active is the best way to make sure you get the care you need when you need it.

Helpful tips

  • Start your renewal process at least 30 to 45 days before your card expires.
  • MAP card members renew every 6 months.
  • MAP Basic card members renew every 12 months.
  • Look next to EXP to find out when your MAP or MAP Basic card expires.
  • Opt-in for text messaging reminders

How do I renew?

Renewing your membership is easy.

GATHER the documents you need (Listed below):

  1. SUBMIT your application online or call 512.978.8130 to get started.
  2. OR APPLY in person at several locations across Travis County. Call 512.978.8130 to schedule an appointment.
  3. WATCH for important updates from Central Health. These can include mailed letters, phone calls, emails, or text messages.

Documents needed

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Proof that you live in Travis County

Examples:

  • Lease agreement
  • Current utility bill
  • Mail postmarked (last 30 days)
id icon

Picture ID (adults only)

Examples:

  • Driver’s license
  • Foreign ID
  • Passport
passport icon

Proof of U.S. Citizenship or Residency for your household members, if applicable

Examples:

  • Birth certificate
  • Legal Permanent Resident Card
  • Passport
atm card icon

Proof of your household’s monthly income

Examples:

  • Check stubs from the last 30 days
  • Current year Retirement or Social Security Benefits Letter
  • Self-employment income

More ways to declare income

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Proof of health insurance for your household members, if Applicable

Examples:

  • Medicaid card
  • Medicare card
  • Private health insurance
family home icon

Proof of your household size

Your household includes yourself, your spouse, and children living with you under age 18.

Examples:

  • Birth certificates
  • Picture identification (adults only)
  • Legal guardianship papers

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Notice: The Travis County Healthcare District d/b/a Central Health adopted a tax rate that will raise more taxes for maintenance and operations than last year’s tax rate. The tax rate will effectively be raised by 6.5 percent and will raise taxes for maintenance and operations on a $100,000 home by approximately $6.32 (six dollars and thirty-two cents).

Questions about MAP or MAP Basic:

512.978.8130

CommUnityCare:

512.978.9015

Sendero Health Plans:

844.800.4693

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1111 East Cesar Chavez St.
Austin, TX 78702
512.978.8000

Copyright © 2025 Central Health. All rights reserved.

Notice: The Travis County Healthcare District d/b/a Central Health adopted a tax rate that will raise more taxes for maintenance and operations than last year’s tax rate. The tax rate will effectively be raised by 6.5 percent and will raise taxes for maintenance and operations on a $100,000 home by approximately $6.32 (six dollars and thirty-two cents).

Copyright © 2025 Central Health. All Rights Reserved.