Who We Are
Our website address is: https://www.centralhealth.net
This site is administered by the Travis County Healthcare District, d/b/a Central Health. Our address is 1111 East Cesar Chavez Street, Austin, TX 78702. Our phone number is 512-978-8000.
Web Site Notice
As a user of this website, the Travis County Healthcare District (“we” or “Central Health”) wants you as a user of this website (“You”) to be informed of the relative responsibilities of the parties and the risks to the privacy and confidentiality of any information You may provide.
Collection of Information
This Website collects personal information you may provide including but not limited to names, addresses, phone numbers, electronic mail addresses, and narrative responses made in response to questions posed to users of the website. Information You provide through the website may be combined with information Central Health may have about your health or medical status that it possesses as a provider or payer of health services. Such information shall be treated as “personal health information.” This information is kept confidential and to the extent that the privacy and security of your information is subject to applicable state or federal privacy laws (“healthcare privacy laws”) and the Texas Public Information Act, it shall be used and disclosed in accordance with those laws. Any personal health information collected by this website subject to healthcare privacy laws shall be used and disclosed pursuant to the terms of its Notice of Privacy Practices and or any other lawful purpose.
You should also be aware that this site is not HIPAA compliant, and transmission of any confidential information shall be at your own risk. Moreover, although Central Health takes commercially reasonable steps to protect the privacy and confidentiality of the information You may provide, Central Health does not guarantee that your information will not be subject to a security breach that may include the misuse, loss, or alteration of the information You provide through this website.
In addition to the other risks, the information provided on this website shall not be construed to be medical advice or creating a patient-physician relationship. Similarly, nothing on this website shall be construed to create a business associate relationship between You and Central Health and other Central Health vendor who may provide services in relation to this website.
Public Information Notice
The only personal information we collect from You is information that You choose to provide to Central Health. Information You send to or receive from Central Health through electronic mail is considered “public information” subject to the requirements of the Texas Public Information Act, Government Code chapter 552. Written communications with Central Health are considered public information as information collected, assembled, or maintained in connection with the transaction of official business by a governmental body. Central Health will strive to exempt from disclosure any personal information through applicable State and Federal law. The e-mail addresses of most members of the public who communicate with Central Health are confidential under Texas law. Exceptions to confidentiality may be reviewed at Texas Government code, Section 552.137. Central Health does not sell or lease personal information.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If You leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights You have over your data
If You have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about You, including any data you have provided to us. You can also request that we erase any personal data we hold about You. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.