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Home » Central Health Investigating Cyberattack

Central Health Investigating Cyberattack

December 10, 2020

(Austin) – The Central Health Technology Team detected and is investigating a cyberattack that occurred Friday, Dec. 4. An investigation is underway into unauthorized access on a computer server to determine the extent of the incident, data affected, and next steps.

“The incident is potentially a criminal act, and we’re working closely with law enforcement in the investigation,” Central Health President & CEO Mike Geeslin said. “While we do not believe employee or patient data was compromised, we’re not taking anyone’s security for granted and a thorough forensic investigation is required.”

Central Health’s Technology Team is conducting a forensic analysis of the affected hardware, software, and data. The investigation is being coordinated with law enforcement and Central Health’s affiliates CommUnityCare Health Centers, Sendero Health Plans, and the Community Care Collaborative.

Central Health’s investigation has yet to determine what data was breached or whether the data of other organizations has been affected. More information will be shared at the conclusion of the investigation.

“Our team sees thousands of attempted attacks on our system every day, and we do not take them lightly,” Central Health Chief Information Officer John Clark said. “Fortunately, our Tech Team has people and systems in place for this reason – to detect an attack early on. Because of these efforts, we believe the attack was not fully carried out.”

Central Health is Travis County’s healthcare district serving people with low income, and the Central Health Technology Team serves the Central Health Enterprise: CommUnityCare Health Centers, Sendero Health Plans, and the Community Care Collaborative.

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Notice: The Travis County Healthcare District d/b/a Central Health adopted a tax rate that will raise more taxes for maintenance and operations than last year’s tax rate. The tax rate will effectively be raised by 6.0 percent and will raise taxes for maintenance and operations on a $100,000 home by approximately $5.47 (five dollars and forty-seven cents).

Questions about MAP or MAP Basic:

512-978-8130

CommUnityCare:

512-978-9015

Sendero Health Plans:

877-800-5722

Submit a Public Information Request

Copyright © 2022 Central Health. All rights reserved.

NOTICE: THE TRAVIS COUNTY HEALTHCARE DISTRICT D/B/A CENTRAL HEALTH ADOPTED A TAX RATE THAT WILL RAISE MORE TAXES FOR MAINTENANCE AND OPERATIONS THAN LAST YEAR’S TAX RATE. THE TAX RATE WILL EFFECTIVELY BE RAISED BY 6.0 PERCENT AND WILL RAISE TAXES FOR MAINTENANCE AND OPERATIONS ON A $100,000 HOME BY APPROXIMATELY $6.18 (SIX DOLLARS AND EIGHTTEEN CENTS).

Copyright © 2022 Central Health. All Rights Reserved.