Fiscal Year 2025 Annual Report
Transforming Local Care
In 2025, Central Health made measurable progress in building a more connected health care system for Travis County. This report shows how coordinated care, expanded access, and responsible stewardship are improving health and bringing services closer to home.
Trust, Built in Practice
The 2025 fiscal year marked a turning point for Central Health. Long-term planning and community partnerships produced visible progress across the public health system—care that is more connected, easier to navigate, and more accountable to Travis County residents. By aligning care delivery, operations, and strategy across the system, Central Health reduced duplication, improved coordination, and made it easier for patients to get the right care at the right time.
That progress is rooted in a simple belief: preventing crises before they happen leads to better outcomes for everyone. Through primary care, behavioral health, and support tied to stable living conditions, Central Health is addressing health where it starts. In 2025, that commitment took shape in new and expanded facilities across Travis County, including the Del Valle Health & Wellness Center, and continued growth in specialty care, closing gaps and bringing access closer to the communities that need it most.
Where Progress is Happening
Access that matters
Central Health is expanding care where it is needed most. The Del Valle Health & Wellness Center brings services closer to home for thousands of residents. Across the system, more primary care visits and new specialty services mean faster access and better coordination.
System-wide Access Expansion
669,311
Primary care visits delivered in 2025
30+
New specialty and diagnostic services launched
“I want to speak for those who didn’t have a voice.”
Iza Ferrino
Nurse Manager, Central Health
Respite Care Impact
69%
Reduction in hospital encounters for Medical Respite patients
A home for healing
Recovery requires more than treatment. Central Health expanded medical respite care to provide a safe place for people experiencing homelessness to heal with support, stability, and coordinated services.
“Central Health helped get my life back together, get my feet back on the ground and get a forward motion that I can work with.”
Alan
Central Health Program Participant
Healing through partnerships
Partnerships with community organizations and education leaders are strengthening care across Travis County. These efforts expand access, support the health care workforce, and improve long-term outcomes.
Medical Assistant Apprenticeship Program
19
Apprentices completed the program in 20205
84%
Hired by the enterprise within 3 months of program completion
“When I got coverage, I could heal, work again, and do what I love for my community.”
Kimmy
HAAM and Sendero Health Plans Member
2025 by the Numbers
Access to coverage
62,587
Uninsured Travis County residents with incomes at or below the federal poverty level received health coverage through the Central Health MAP (Medical Access Program).
+6.7% since 2024.
104,489
Uninsured Travis County residents received coverage through MAP Basic
+10.5% since 2024.
2,615
Received insurance premium assistance from Central Health.
-6.7% since 2024.
25,400
Online applications submitted.
+3.52% since 2024.
100,355
Enrollment assistance calls taken at the Central Health Call Center.
+4.4% since 2024.
64,905
Total applications processed.
+11.37% since 2024.
Our patients
183,969 people served in 2025. +7.3% since 2024.
37,329 Sendero Health Plans members covered in 2025.
Our care
669,311 primary care visits provided through the Central
Health and CommUnityCare Health Centers broad network of health care partners.
-1.2% since 2024.
3,308 episodes of care (inpatient, post-acute, hospital, case management).
Over 28,000 pounds of nutritious food distributed
to Central Health and CommUnityCare Health
Centers patients via the mobile FARMacy in 2025.
Our providers
9,983 diverse health care providers in the Central Health system network.
Our network
264 provider locations, including community health centers, hospitals, specialists, dentists, and urgent care providers.
Our growth
In 2025 Central Health’s provider network increased by 3.5%
Looking ahead: 2026
Central Health will continue to strengthen and expand care in 2026. Investments in primary care, specialty services, and behavioral health will improve access, reduce wait times, and support a more connected system for Travis County residents.
See the Annual Report
Learn how Central Health is improving access and building a stronger system for Travis County.
View and download 2025 report