Central Health

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Strategic Plan

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Our New Plan & Our New Mission

Central Health was created in 2004 by the voters of Travis County to ensure the availability of quality health care to low-income and uninsured residents. To help establish benchmarks and ensure Central Health adapts to the changing local health care environment, every third year Central Health’s Board of Managers adopts a new strategic plan. The 2017-19 Central Health Strategic Plan represents the fourth iteration of this guiding document.

Since starting operations, Central Health has emphasized increasing the volume of health care services it funds for Travis County’s low-income and uninsured residents. For example, in 2015 Central Health funded more than 376,000 primary care visits, more than double the total from 2005. Additionally, Central Health continues to increase the number of unduplicated patients it provides funding for, with a five-year increase of more than 32,000 patients from 2011 to 2015.

Going forward, Central Health is placing added emphasis on improving the outcomes of patients, as well as increasing the volume of services it provides. Central Health’s updated mission statementBy caring for those who need it most, Central Health improves the health of our community—reflects this added focus on the quality and volume of health care.

Central Health continues to deliver on the promises made to the voters of Travis County who supported a 2012 referendum to increase local property taxes. The added revenue allows Central Health to leverage hundreds of millions of dollars in federal funds and support Austin’s first medical school—the Dell Medical School at the University of Texas at Austin.

Central Health’s funding is being felt in Travis County communities through increased access to primary care; innovative community clinics such as the Central Health Southeast Health & Wellness Center; and transformative projects that are curing Hepatitis C, delivering new access to care for the homeless population, redesigning treatment for chronic diseases such as diabetes, and more.

This work requires the alignment of Central Health’s affiliated organizations and community partnerships. This strategic plan reflects Central Health’s changing role, establishes high-level priorities and measures, and maintains accountability through the reporting and performance measures of affiliated organizations and key partners. There is still work to do to achieve our vision of a model healthy community. This strategic plan guides Central Health’s path forward to transform health care in Travis County.

Read the Strategic Plan