Central Health Releases 2025 Annual Report, Serving More Than 183,000 Travis County Residents as One Integrated System

AUSTIN, Texas — Central Health released its 2025 Annual Report, “Transforming Local Care,” detailing a landmark year of progress across its integrated system—including CommUnityCare Health Centers and Sendero Health Plans.

In fiscal year 2025 (Oct. 1, 2024–Sep. 30, 2025), the Central Health system served 183,969 people—a 7.3% increase over the prior year—while operating under a unified budget and advancing the third year of its seven-year, community-driven Strategic Plan.

“Fiscal Year 2025 was a defining year for Central Health and for access to health care in Travis County. As our Annual Report reflects, this was the year our system truly began operating as one entity—bringing together coverage, primary care, specialty care, and community-based support in a more connected, patient-centered model designed to improve outcomes and deliver better value for taxpayers,” said Dr. Pat Lee, Central Health president and CEO. “This report captures both the meaningful progress we’ve made expanding access to care over this last year and the strong foundation we’re building for the future.”

Expanding Access Across Travis County

Central Health and CommUnityCare Health Centers, part of the Central Health system, delivered 669,311 primary care visits through its broad network of health care partners in 2025. At the same time, Central Health expanded care by launching more than 30 new specialty and diagnostic service lines over the last two years—closing critical gaps in cardiology, podiatry, palliative care, and other key areas.

The long-awaited Del Valle Health & Wellness Center opened in March 2025, bringing primary care, dental services, and pharmacy access to more than 20,000 eastern Travis County residents annually—a community where life expectancy gaps of 10 to 20 years exist compared to neighborhoods west of Interstate 35.

The fully renovated Central Health Respite Center at the Clinical Education Center (formerly Children’s Hospital of Austin) opened in 2025, offering up to 50 recovery beds for people experiencing homelessness who require ongoing medical treatment but no longer need a hospital bed. The program achieved a 69% reduction in hospital encounters for medical respite patients—demonstrating measurable outcomes alongside meaningful cost savings for taxpayers.

Enrollment across the system’s coverage programs also grew significantly in 2025:

• Central Health’s Medical Access Program (MAP) served 62,587 uninsured Travis County residents, a 6.7% increase over the prior year.
• MAP Basic coverage grew 10.5% to reach 101,489 residents.
• Sendero Health Plans covered 37,329 members and, for the fifth consecutive year, is the only marketplace health plan statewide to receive a 4-star quality rating from the Centers for Medicare and Medicaid Services.

Workforce and Community Investment

Central Health became the inaugural employer partner of Western Governors University (WGU) and Social Finance’s ReNEW Fund, which offers zero-interest loans and wraparound support for students pursuing nursing degrees. In partnership with Austin Community College, Central Health had 19 apprentices complete its paid medical assistant training and apprenticeship program in 2025, with 84% hired by the system within three months of completion.

The system also distributed more than 28,000 pounds of nutritious food to patients through the mobile Food FARMacy program, operated in partnership with the Central Texas Food Bank at four clinical sites.

System Recognition

Central Health earned the Government Finance Officers Association’s Distinguished Budget Presentation Award for the sixth consecutive year—the highest form of recognition in governmental budgeting, honoring excellence in transparency, clarity, and long-term financial planning.

The Community Advancement Network also honored Central Health and Sendero Health Plans with the 2025 Transformational Impact Award for expanding coverage access through MAP, MAP Basic, and the Central Health Premium Assistance Program (CHAP).

Planning for the Future

As the Central Health system expands in 2026, the system will invest $103 million to strengthen primary care, behavioral health, and dental services, and an additional $81 million to expand direct specialty care. Construction of the new Colony Park Health & Wellness Center and the renovation of the nearly 200,000-square-foot Hancock Center campus are both underway.

The full 2025 Annual Report is available at: https://www.centralhealth.net/fiscal-year-2025-annual-report/