Central Health

Health care for all.

Learn More

Central Health Performance Review

In April 2017, Central Health issued a Request for Proposal seeking consulting services to evaluate the effectiveness and efficiency of the organization, and make recommendations about opportunities for performance improvement. Germane Solutions was selected to lead the project and began conducting its independent performance review of Central Health in July. The assessment focused on six key areas:

  • Access to Care
  • Planning
  • Communication/Outreach
  • Population Health Management
  • Organizational/Governance
  • Funding

The public may submit any feedback to assessment@germane-solutions.com.Germane Solutions benchmarked Central Health against other comparable public health, hospital, and health care districts in Texas and around the country to evaluate best practices currently in place or that need to be implemented. The performance review included community input, review of patient surveys and data, interviews with Central Health leadership and key staff, and a comprehensive peer review.

Download the Central Health Performance Review.

  • Watch Germane Solutions’ presentation from the Feb. 13, 2018 Strategic Planning Committee meeting.
  • Download Germane Solutions’ presentation.
  • Download Central Health’s response to the performance review.

Performance Review

Germane Solutions also provided a Performance Review for Sendero Health Plans, Central Health’s non-profit HMO.

Download the Review of Investment in Health Insurance Coverage.


Over the coming days we will announce a schedule for future opportunity to comment and provide feedback on the Performance Review. Central Health will post that schedule here and also send notification to announce the process via email and also on our social media channels.

Please opt-in to those feeds is you wish to be notified.