Walk-in and Emergency Care
Know where to go when you need medical care right away.
You have access to convenient, urgent, and emergency care. Convenient and urgent care centers treat minor illnesses and injuries. You do not need an appointment for these walk-in clinics, and they often cost less than emergency care. Emergency care is for serious or life-threatening cases.
You can talk to a nurse if you are unsure where to go. During business hours, from 8 a.m. to 5 p.m., call the phone number listed on your MAP or MAP Basic card. For assistance after hours, call 512.978.8130 and select option 2.
If you have a medical emergency, do not wait. Call 911 or go to the closest hospital emergency room immediately. For minor issues, contact your primary care provider (PCP) first. If your PCP is closed, you can go to a convenient or urgent care clinic in the MAP or MAP Basic network.
Always bring your membership card and ID. You must show your MAP or MAP Basic membership card and a photo ID when you seek medical care.
Walk-in Care
Convenient care
A convenient care center is an option for minor illnesses and injuries, such as:
- Colds
- Flu
- Sore throat
- Allergies
- Nausea
- Vomiting
- Diarrhea
- Rashes
- Toothache
- Pink eye
- Urinary tract infections
Urgent care
An urgent care center treats the same conditions as convenient care, and also:
- More serious illnesses
- Serious injuries
- Stitches
- X-rays
- Blood tests
Walk-in Clinic Locations
Convenient care
CommUnityCare Clinics
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Central Health Capital Plaza Specialty Clinic
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Central Health Southeast Health and Wellness Center
Lone Star Circle of Care
Urgent care
Baylor Scott & White / NextCare
Urgent care: green icons
Emergency care
A medical emergency can cause serious harm or death. If any of the following happen, call 911 or go to the nearest emergency room right away:
- Sudden or severe pain
- Injury from a serious car crash
- Head or spine injury
- Bleeding that does not stop
- A deep or large wound
- Burns or breathing in smoke from a fire
- Swallowing poison or a harmful substance
- Severe stomach pain
- Coughing up blood or vomiting blood
- An accidents with heavy bleeding or passing out
- Thoughts of harming yourself or others
- Trouble breathing or shortness of breath
- Seizures
- Chest pain or pressure, or upper stomach pain, that lasts more than two (2) minutes
- Trouble speaking
- Confusion, acting differently, or trouble waking up
- Fainting, sudden dizziness, or weakness
- Sudden changes in vision
- Choking or trouble swallowing
- Severe vomiting or diarrhea that lasts more than 24 hours
- Near drowning