Urgent and Emergency Care
If you need care right away, it is important to know where to go. If you have a medical emergency call 9-1-1.
You should contact your primary care provider (PCP) first if it is a minor illness or injury.
If your PCP is closed, you can walk into an Urgent or Emergency Care Clinic in the MAP or MAP Basic network without an appointment. Urgent care is for minor illnesses and emergency care is for major illnesses.
If you need emergency services, don’t wait – call 9-1-1 or go to the closest hospital emergency room.
Always show your MAP or MAP Basic membership card and ID when you visit an urgent care center.
To speak to a nurse during business hours (8:00 a.m. – 5:00 p.m.), call the phone number on your MAP/MAP Basic card. For after-hours assistance, call 512.978.8130, option 2.
Urgent care
An urgent care center is an option for minor illnesses and injuries like:
- Colds, flu, and allergies
- Sore throats
- Fever
- Earaches
- Mild stomachache, nausea, vomiting, or diarrhea
- Rashes and skin infections
- Sprains and strains
- Minor bone fractures
- Pink eye or eye infections
- Small cuts requiring stitches.
- Painful urination
Urgent care centers can also do blood tests and X-rays. Many of these centers have evening and weekend hours with shorter wait times and cost less than emergency care.
Baylor Scott &
White / NextCare
Emergency care
A medical emergency can cause serious harm or death. Symptoms of medical emergencies in adults include:
- Any sudden or severe pain
- Injury due to a serious car wreck
- Head or spine injury
- Uncontrolled bleeding
- Deep or large wound
- Burns or breathing in smoke caused by a fire
- Swallowing a poisonous substance
- Severe abdominal pain
- Coughing or vomiting blood
- Accidents with severe bleeding or passing out
- Feeling like harming yourself or others
- Difficulty breathing or shortness of breath
- Seizures
- Chest pain or upper abdominal pain or pressure lasting more than two minutes
- Difficulty speaking
- Confusion or changes in mental status, acting different, difficulty waking
- Fainting, sudden dizziness, weakness
- Sudden changes in vision
- Choking or trouble swallowing
- Severe vomiting or diarrhea lasting more than 24 hours
- Near drowning